AI receptionist for clinics: calls answered when your front desk can't.
An AI receptionist for a clinic answers the calls your front desk misses: after hours, at lunch, or when the line is busy. It says it is an AI, answers common questions like timings, location and fees in the words you approve, takes the patient's name, number and a good time, and sends it to your team on WhatsApp so a person confirms the appointment. It gives no medical advice. Madhur Tyagi, AI growth partner in India, builds it with you. It is a pilot today and no clinic uses it yet. Price: ₹14,999 setup, then ₹7,999 a month with 300 minutes, ₹18 per extra minute.
Last updated 18 Oct 2026 · Madhur Tyagi, AI growth partner, India
Why clinics lose patients on the phone
Your front desk is busy with the patients in front of them. Calls come at lunch, after hours and when the line is already busy.
A patient who cannot get through may call the next clinic. An AI receptionist picks up those calls, so a person on your team can call back with the details in hand.
What it does for your clinic
- Answers when your front desk can't: after hours, at lunch, when the line is busy.
- Says it is an AI assistant and asks before recording the call.
- Answers timings, location, doctor days and fees, in the words you approve.
- Takes the patient's name, number and a preferred day and time.
- Sends it to your front desk on WhatsApp, so a person confirms the appointment.
- Speaks Hindi, English and Hinglish.
What it never does
- Gives medical advice or suggests treatment.
- Asks about symptoms, reports or medicines.
- Confirms an appointment without your team's yes.
- Makes calls to patients. It answers calls that come in.
- Pretends to be a person or copies anyone's voice.
How a pilot works
- Map your callsA 1:1 call on Zoom to list what patients call about and what your desk answers.
- Approve the scriptMadhur writes it in your clinic's words. Your team approves every line.
- Test with your teamTest calls in Hindi and English. It goes live after your yes.
- Choose the hoursIt answers on the hours you pick, for example after 7 PM and at lunch.
- Review every monthMadhur reads the call notes with you and proposes fixes. Nothing changes until you say yes.
Where this stands today
This is a pilot. No clinic uses it yet, so there is no clinic result on this page. Pilot clinics set it up with Madhur, test it on real calls and help shape it.
The price is on the page: ₹14,999 setup, then ₹7,999 a month with 300 minutes included and ₹18 per extra minute. See what the price includes
Want to see where your chats leak too? Free Growth Leak Check
Safety CardHow this agent stays safe
- Clear rules. It never pays, never claims to be human and never gives medical, legal or money advice.
- Your yes, every time. Anything that spends money or messages new people waits for you.
- Pause switch. Stop it from your own settings, any time.
- Every chat saved. Read every reply in your own inbox.
- Data deleted on request. Within 15 days of your ask.
Questions clinics ask
How much does an AI receptionist cost for a clinic in India?
₹14,999 one time setup, then ₹7,999 a month with 300 minutes of calls included and ₹18 for each extra minute. The setup covers the script in your words, answers to your common questions, a phone number for the agent, call notes to your sheet with a WhatsApp alert to you, and test calls together before it goes live.
Does it give medical advice?
No. It does not give medical advice, does not suggest treatment and does not ask about symptoms or reports. Medical questions go to your team. If a caller says it is an emergency, it tells them to call 112 or go to the nearest hospital, and alerts your team.
Will patients know they are talking to an AI?
Yes. Every call starts with the receptionist saying it is an AI assistant for your clinic, and it asks before recording the call. It never pretends to be a person and never copies anyone's voice.
Can it book straight into my calendar?
Not today. It takes the patient's name, number and a preferred day and time, and a person at your clinic confirms the appointment. Direct booking can be scoped with a pilot clinic.
Does any clinic use it now?
Not yet. It is in pilot. Madhur is testing it on his own number before any clinic line, and pilot clinics help shape it.
Which languages does it speak?
Hindi, English and Hinglish. It switches to the language the patient uses. Your team hears it on test calls and approves it before it goes live.
Talk to Madhur about a pilot
Tell Madhur about your clinic on WhatsApp and pick a time for a 1:1 call on Zoom. He maps your calls with you before any setup.
Book a 1:1 call on Zoom