A 7 day follow up plan after a webinar or masterclass

By · · 4 min read

In short

For most coaches, many webinar sales happen in the days after the webinar. Send the replay within the hour, then one useful message a day for 7 days, split by who attended and who did not. Answer questions personally, give a real deadline for the offer, and stop on day 7.

Why trust this: written by Madhur Tyagi, founder of The Human Algorithm. 8+ years, 25+ brands, since 2017. The replies and checks here come from our daily work on Indian funnels. Example numbers are marked as examples.

You ran the masterclass. 140 people registered, 52 showed up, 3 bought on the spot. You feel a little flat.

Here is the thing. For most coaches, the live session is where the sale starts. The money often comes in the days after. Many people who will buy are still deciding. They need the replay, an answer to one question, or a nudge before the deadline.

A simple 7 day plan catches them. (Those numbers are a made up example.)

Who should get which message?

Split your list into three groups the moment the webinar ends.

  • Stayed till the offer. Warmest. They heard the price.
  • Joined but left early. Interested, but missed the important part.
  • Registered but never came. Still interested enough to sign up.

Each group needs a slightly different message. Sending everyone "Did you enjoy the session?" is a common mistake. The people who never came did not enjoy anything.

What does the 7 day plan look like?

Seven day plan after a webinar: replay on day 0, a question on day 1, a story on day 2, a personal check in on day 3, rest on day 4, deadline on day 5, last day on day 6 and doors close on day 7.
One message a day at most, with day 4 as a rest day.
Day Stayed till the offer Left early or did not come
Day 0 (within the hour) Thank you, replay, offer link "Sorry we missed you", replay
Day 1 The most asked question, answered Key idea from the session
Day 2 One story or result from the method Replay reminder, offer explained
Day 3 "Any questions?" personal check in Same personal check in
Day 5 Bonus or deadline reminder Bonus or deadline reminder
Day 6 Last day reminder Last day reminder
Day 7 Doors closed, thank you Doors closed, thank you

One message a day at most. Day 4 is a rest day on purpose. Nobody likes a message every single day.

What should the day 0 message say?

Send it within an hour of ending, while people still remember your face.

For those who stayed:

Thank you for staying till the end today, [name]. Here is the replay: [link]. The [program name] link is here if you want to join: [link]. Enrolment closes on [day], [date]. Any question, just reply here.

For those who missed it:

Hi [name], sorry we missed you today. Here is the replay: [link]. The useful part starts at [minute]. Watch that bit if you are short on time.

That last line helps. A 90 minute replay feels like homework. A timestamp feels doable.

Which day matters most?

Day 3, the personal check in. Not a template blast. A real message.

WhatsApp chat mockup: a coach sends a personal day 3 check in and the attendee replies with a question about weekend batches.
A real message in your own name. Replies like this one are where follow up sales start.

Hi [name], [your name] here. Did you get a chance to watch the session? If you are thinking about the program, I'm happy to answer anything here.

Sign it with your own name. Replies to this message are where most of the follow up sales start. Answer every reply yourself or have a trained person answer quickly. If someone says "too expensive" or "let me think", I have replies for both in too expensive and let me think about it.

Should the offer have a deadline?

Yes, and it should be real. "Enrolment closes Sunday at midnight." Then close it.

A fake deadline that keeps moving teaches your audience to ignore your deadlines. A real one gives people a reason to decide this week instead of "someday".

If you add a bonus for early joiners, make it something useful, like a 1:1 review call, and say when it ends.

What should you not do?

  • Do not send the replay link with no context. Tell them which part to watch.
  • Do not send three messages a day. People will mute you, and your next webinar suffers.
  • Do not argue in the comments or the group. Reply to doubts privately.
  • Do not keep selling after day 7. Close the doors, thank people, and move them to your regular content.

Why do people attend but not buy?

If the follow up does not move sales, the leak may be in the webinar itself. Too much teaching, a rushed offer or no clear next step. I covered those in people join your webinar but do not buy. And if the ads are bringing clicks but few sign ups, see my guide on ₹99 masterclass ads.

What should you do this week?

  1. Write all 7 messages for both groups before your next webinar, in one sitting.
  2. Set up the three way split in your registration list.
  3. Block 30 minutes on day 3 to reply personally.

Want to find where your funnel loses people, from ad to payment? Take the free 2 minute Growth Leak Check.

Questions people ask

How do you follow up after a webinar?

Send the replay within an hour, split by who stayed till the offer and who left early or never came. Then send one useful message a day for about 7 days: answers to common questions, a personal check in on day 3, a real deadline reminder and a final close on day 7.

When should I send the webinar replay?

Within an hour of the webinar ending, while people still remember it. Add a timestamp for the most useful part so people who are short on time still watch it.

How many follow up messages should I send after a masterclass?

About 5 to 7 over a week, no more than one a day. More than that tends to make people mute you, which hurts your next webinar.

Want this handled for you? Revenue Desk: a managed DM sales desk for brands, coaches and creators.

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